FAQ's

HOW SOON WILL I SEE YOUR HAIR VITAMINS WORK FOR ME?

You can expect noticeable results in as little as 30 days and that can't be said for every product on the market. For best results, use this product as directed.  

 

I’VE TRIED OTHER PRODUCTS AND THEY DIDN’T WORK. HOW DO I KNOW YOURS WILL WORK FOR ME?

Most people look for the “magic pill in a bottle”. They expect an overnight miracle. Some people give up to soon without ever finishing the bottle. Viva and Kazi are great products and can produce amazing results if used as directed. Results vary with every customer. It may work faster in some, it depends on the makeup of your body. We ask our customers to use our vitamins for at least 90 days. We also ask our customers to take advantage of our Long Live Hair Care Guide that come FREE with every order. Our guide will help give you optimal results while taking the vitamins.

 

WHY DO I NEED VIVA OR KAZI HAIR VITAMINS?

Our vitamins are combined nutrients specifically designed to support healthy hair for ALL hair types. Everyday stress, poor nutrition, age, heredity and damage caused by the environment and over-styling can impact the health of your hair and lead to breakage and excess shedding. Therefore, it’s important to ensure that the hair and scalp are healthy, conditioned and nourished to maintain the ideal environment for healthy hair growth.

 

CAN MEN TAKE YOUR VITAMINS?

Of course! Our vitamins work very well for all genders and all hair types.

 

HOW SAFE ARE YOUR HAIR VITAMINS? ARE THE VITAMINS MANUFACTURED IN FDA APPROVED FACILITIES?

Both of our brands, Viva and Kazi Hair Vitamins are safe and natural supplements, they are NOT drugs. Our vitamins are manufactured in FDA certified facilities. These facilities are inspected and adhere to the requirements of the United States Food and Drug Administration, (FDA).

 

DOES YOUR HAIR VITAMINS PRODUCE ANY NEGATIVE SIDE EFFECTS?

No. Our vitamins are ALL NATURAL dietary supplements that comply with FDA standards and is 100% drug free. There are no known negative side effects by the vitamins. However, If you have any concerns, we encourage you to ask your doctor before taking any vitamin supplement.

 

WHAT HAPPENS IF I STOP USING VIVA OR KAZI HAIR VITAMINS? WILL I EXPERIENCE ANY NEGATIVE SIDE EFFECTS?

There are no known side effects associated with discontinuing the use of our Hair Vitamins.

 

WHAT DO THE GUMMIES TASTE LIKE?

Our gummies are delicious! They are a fruity, berry taste that we're sure everyone will enjoy!

 

IS MY CREDIT CARD INFO SECURE?

Absolutely! We use an encryption service to process your payments. Your credit card information is hidden from us and the public.

 

WHEN WILL MY PACKAGE SHIP?

Orders are usually processed for shipment within 2-3 business days. Processing may take longer if the order was placed around the Holidays or on a weekend.
Orders placed Friday, after 10 am will be processed late Sunday evening.
If Friday or Monday was a Holiday, please add an additional day for processing. NOTE: During Covid-19 preventative lockdowns, orders are processed for shipment within 15-17 business days due to limited staff and social distancing measures taken. We apologize in advance for the inconvenience.

 

HOW LONG DOES SHIPPING TAKE?

U.S. shipments can take 2-3 days after processing.
If the order is placed during a weekend or holiday, processing can take 3-5 days. International shipments vary by destination and shipping method.

 

HOW DO I TRACK MY PACKAGE?

Once your order is shipped, we send your tracking number and a link to track your package to your email or phone number you provided to us.

 

I DID NOT RECEIVE A SHIPPING OR ORDER CONFIRMATION. WHAT DO I DO?

Please email us at support@vivahairvitamins.com to confirm your order was placed. Be sure to check your spam box. Our emails could be sitting in there. Also be sure to enter your email correctly at the time of checkout.

 

CAN YOU SHIP TO MY COUNTRY?

Yes. We ship all over the world.

 

 

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